<aside> <img src="/icons/info-alternate_lightgray.svg" alt="/icons/info-alternate_lightgray.svg" width="40px" /> Description: This Notion template is your go-to checklist for user interviews. Perfect for UX designers, From prepping for the interview to reflecting afterward, it covers everything.

Contact:

<aside> <img src="https://prod-files-secure.s3.us-west-2.amazonaws.com/2ea2f0a8-06c7-4d94-939d-cf5ffe4f5925/be7aafb1-da7a-48b9-aa20-a016fc2325b2/YouTube-Icon-Full-Color-Logo.wine.svg" alt="https://prod-files-secure.s3.us-west-2.amazonaws.com/2ea2f0a8-06c7-4d94-939d-cf5ffe4f5925/be7aafb1-da7a-48b9-aa20-a016fc2325b2/YouTube-Icon-Full-Color-Logo.wine.svg" width="40px" /> YouTube: @hanigoUX

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<aside> <img src="https://prod-files-secure.s3.us-west-2.amazonaws.com/2ea2f0a8-06c7-4d94-939d-cf5ffe4f5925/db05a5d3-377e-450f-86dc-135d9e3e929a/Instagram-Logo.wine.svg" alt="https://prod-files-secure.s3.us-west-2.amazonaws.com/2ea2f0a8-06c7-4d94-939d-cf5ffe4f5925/db05a5d3-377e-450f-86dc-135d9e3e929a/Instagram-Logo.wine.svg" width="40px" /> Instagram: @hanigoUX

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<aside> <img src="https://prod-files-secure.s3.us-west-2.amazonaws.com/2ea2f0a8-06c7-4d94-939d-cf5ffe4f5925/98a5fc31-770b-4646-a103-254fad0f2e67/Gmail-Logo.wine.svg" alt="https://prod-files-secure.s3.us-west-2.amazonaws.com/2ea2f0a8-06c7-4d94-939d-cf5ffe4f5925/98a5fc31-770b-4646-a103-254fad0f2e67/Gmail-Logo.wine.svg" width="40px" /> Gmail: [email protected]

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Pre-interview

• [ ] Clarify the purpose of the interview
• [ ] Team coordination
  • [ ] Remind your team of the purpose of the interview
  • [ ] Assign clear roles for anyone who will join (for example, moderators, observers, notetakers, etc.).
  • [ ] Determine the way of communication between teammates during the meeting
• [ ] Familiarize yourself with the participant's background and context.
  • [ ] Tailor your questions accordingly
• [ ] Do a tech check: confirm that screen sharing, recording, etc. works
• [ ] Check receipt of a signed participant agreement (example)
• [ ] Double-check any links, files, etc.

Remote

• [ ] verify that both you and the participant have a stable internet connection and that the chosen video conferencing platform is working correctly.
• [ ] Have a backup communication plan in case of technical issues. This may include alternative communication tools, phone numbers, or email for quick troubleshooting.

Introductions

• [ ] Thank the participant for their time
  • [ ] Express enthusiasm for the participant's involvement, emphasizing the value of their insights.
  • [ ] Set a positive tone by using friendly and open body language, even if the interview is conducted remotely.
• [ ] Introduce yourself, and anyone who is joining you
• [ ] Explain the purpose of your research
  • [ ] Provide a brief overview of how the interview will contribute to the improvement of the product.
• [ ] Provide an overview of the shape of the interview, including any required logistics (for example, screen sharing)
• [ ] Confirm the expected length of the interview